The pizza is great but they have teenagers doing everything and they honestly have no idea what they're doing. We've had multiple problems with them getting orders wrong and having the attitude of it being your fault. The service is absolutely horrible which makes the delicious pizza not worth it. Today was definitely our last time ordering.
Just ordered lunch here (1st time ever) and it was a mediocre experience. I ordered a spicy beef sub and a soft drink. The sandwich was the right size, not too big, not too small. Bread was great, and the flavor of the sub was absolutely fantastic. But! The beef used in the sandwich was dry, almost to the point of jerky, which is really strange to me. & not at all what I expected. I will give them another shot soon, as I work around the corner, and update my review accordingly. Hopefully the next one will be a 5*. Great atmosphere inside, and the girl at the register was very pleasant; maybe just an off day for them. We shall see. I've been back 6 time since my 1st experience. Absolutely fantastic each time since!!!
I feel like the owners of this place did not plan out their business very well. Great location and nice interior but it is lacking in customer service and their employees look very lazy. This is usually indicative of leadership. We have received our food incorrectly, late, and under-cooked before. Once I went into this place 5 mins after they opened and the floors and tables were a mess. There was trash and food bits everywhere. The employee was taking his sweet time to clean it while one of the owners was making a personal sandwich. They seem to use this place as a hobby rather than a business. I won't expect it to last much longer like this. Other businesses in this same location did not fare well either.
Update 8/8/17. I have stopped going here completely.
Maybe my favorite pizza in Jacksonville. It's got a unique honey crust that is nicely balanced with the sauce. Very impressive. I love to support small business, but sometimes mom and pop shops are inconsistent. Consistency is the hallmark of a business that is going to make it. So far, they're consistent here. And their CEO story is really entertaining to read while you eat. Please open one in St. Augustine!
Great staff, great prices, and even better food!!!! Went with friends and we all shared a chicken pesto, supreme and the margherita pizza. All delicious. Our favorite was the chicken pesto one!! Talked to the GM, Allison, and she is really sweet and is super helpful. If I could give the place more than 5 stars, I would. Recently moved the JAX area and it was the best pizza I've had since moving here. Definitely will be back!!
Babybella Pizza is a US Meal Delivery based in Saint Johns, Florida. Babybella Pizza is located at 132 Everest Ln #1, St Johns, FL 32259, USA.
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